General Terms of Contract according to Article 1341 ZGB (Civil Code), which are valid for agreements/contracts between the hotel and the guests and/or person who makes the booking.
1.Cancellation requirements according to Article 1382 ZGB (Civil Code): - At least 30 days before the agreed day of arrival of the guest(s), the hotel contract can be cancelled by the guest or the person who made the booking without a cancellation fee. The cancellation must be made in writing. - Cancellation no later than 15 days before the day of arrival: 40% of the agreed total price. - Cancellation no later than 8 days before the day of arrival: 60% of the agreed total price. - Cancellation less than 8 days before the day of arrival: 70% of the agreed total price. - The cancellation must be in writing and must be received by the hotel no later than the above named dates before the agreed day of arrival of the guest(s). - If the booking rooms could not be let out to another person(s), the guest or the person who made the booking is liable to pay 70% of the agreed total price. In order to confirm your reservation, we would ask you to confirm in writing that you agree the "General Terms of Contract". We offer you the cancellation protection